A Leading Retail Experience Agency

Twinings flagship is reimagined as the ‘Home of Discovery’

The brand's famous flagship on the Strand has reopened with a range of interactive displays and tasting bars for customers to explore.

By Dalziel & Pow

Posted 14. 08. 2020

Awards

Timberland wins Drapers Footwear Awards Best Store Design

The purpose-led Carnaby Street flagship is the third award-winning concept that we have worked on with the brand.

By Dalziel & Pow

Posted 07. 08. 2020

Opinion

How to get closer to your audience with innovative brand experiences

We explore three local format strategies - walk-to, drive-to and on demand - to help brands thrive in a new era where thinking and acting locally reaps rewards.

By Jess Jones

Posted 07. 08. 2020

Events

We're speaking at InCosmetics Asia

D&P's Michelle Bower will be sharing her insights on how the role of fragrance should be rethought in order to harness its commercial power.

By Dalziel & Pow

Posted 07. 08. 2020

Opinion

Why beauty brands need to start facing up to the truth

By facing up to some hard industry truths and focussing on uncovering and communicating authentic USPs to audiences, we believe beauty brands will be able to connect in deeper, more meaningful ways.

By Sophia Williams

Posted 30. 07. 2020

Press

We've been appointed to transform Twinings’ flagship store experience

Twinings' reimagined 'Home of Discovery' flagship will be opening its doors on 17th July.

By Dalziel & Pow

Posted 15. 07. 2020

Opinion

6 ways to engage customers in an increasingly contactless world

With shifting patterns in consumer behaviours, we’ve identified some key challenges that brands need to tackle in order to stay relevant.

By Michelle Bower

Posted 15. 07. 2020

Awards

Molton Brown and Timberland make Retail Design Institute's Class of 2019

We're thrilled to have two concepts recognised amongst the best retail experiences of the past year.

By Dalziel & Pow

Posted 10. 07. 2020

Opinion

How everyone can win when we design for the most vulnerable

By designing for the overlooked and underserved, the overall brand experience can be raised for everyone. We take a look at how.

By Jess Jones

Posted 10. 07. 2020

Opinion

Rebalancing the consumer electronics experience

With heightened reliance on technology during lockdown, we've been thinking of ways for brands in this space to better connect with their customers.

By Alastair Kean

Posted 05. 07. 2020

Opinion

Experiences We Love - June 2020

Inspired by our #CreativityWins campaign, this month's roundup of experiences we love includes masked bar staff at Mr Fogg's, 30-second soap from Lush, a creative queuing initiative from Asda and a new format store from Sézan...

By Dalziel & Pow

Posted 30. 06. 2020

Awards

Johnnie Walker Madrid announced as Shop! Awards Global Winner

The flagship concept has been selected for special recognition following its Gold Award status at last years awards.

By Dalziel & Pow

Posted 25. 06. 2020

Opinion

Why does socially distanced queuing have to be boring?

If we could wave a magic wand, how would we transform the queuing experience for the better? #CreativityWins

By Jess Jones

Posted 25. 06. 2020

Awards

Timberland Carnaby Street wins Shop! Store of the Year

The purpose-led flagship is the third award-winning concept that we have worked on with the brand.

By Dalziel & Pow

Posted 25. 06. 2020

Awards

Eobuwie wins Silver at Shop! Design Awards

The brand's first brick-and-mortar store experience won the silver award in the Softline Specialty category.

By Dalziel & Pow

Posted 25. 06. 2020

Awards

Boots shortlisted for Design Week award

Our 'Store of the Future' concept is up for Best Retail Interior.

By Dalziel & Pow

Posted 22. 06. 2020

Awards

Shoppers Stop wins Merit 1 at VM & RD Awards

The Gurgaon four-storey store was commended in the category of Best Department Store.

By Dalziel & Pow

Posted 21. 06. 2020

Opinion

Failing to connect: redefining the telecoms retail experience

In a world where customers are increasingly loyal to product brands over networks, what’s required is a total brand approach and transformation of the customer experience.

By Luke Weston

Posted 01. 06. 2020

Opinion

5 interesting innovations in retail banking

Banks are discovering new, meaningful ways to serve and engage customers - here are five key trends we've spotted that are revolutionising the banking experience.

By Jess Jones

Posted 29. 05. 2020

Press

A closer look at Balabala’s fashion-forward brand refresh

Balabala’s new brand identity positions them as a truly fashion-forward childrenswear brand, appealing to both millennial parents and style-conscious kids.

By Dalziel & Pow

Posted 20. 05. 2020

Opinion

Is your brand a painkiller, vitamin or candy?

Answering this simple question is key to prescribing the most effective antidote to meet your customers' needs and ensure the longevity of your business.

By Michelle Bower

Posted 12. 05. 2020

Opinion

Redefining luxury in a new era of brand experience

It’s time to tear up the luxury rulebook and redefine outdated experience codes for a new generation who value 'being' over buying.

By Luke Weston

Posted 11. 05. 2020

Opinion

Creativity is the new consistency

In the second piece from our Perspective series, Development Director Alastair Kean explains why it's not enough to be creatively consistent - brands now need to be consistently creative in order to thrive.

By Alastair Kean

Posted 05. 05. 2020

Opinion

Experiences We Love... At Home

This month, we've switched up the format to celebrate the helpful, meaningful and inspiring experiences we love from the safety of our own homes.

By Jess Jones

Posted 29. 04. 2020

Archive

Twinings flagship is reimagined as the ‘Home of Discovery’

Timberland wins Drapers Footwear Awards Best Store Design

How to get closer to your audience with innovative brand experiences

We're speaking at InCosmetics Asia

Why beauty brands need to start facing up to the truth

We've been appointed to transform Twinings’ flagship store experience

6 ways to engage customers in an increasingly contactless world

Molton Brown and Timberland make Retail Design Institute's Class of 2019

How everyone can win when we design for the most vulnerable

Rebalancing the consumer electronics experience

Experiences We Love - June 2020

Johnnie Walker Madrid announced as Shop! Awards Global Winner

Why does socially distanced queuing have to be boring?

Timberland Carnaby Street wins Shop! Store of the Year

Eobuwie wins Silver at Shop! Design Awards

Boots shortlisted for Design Week award

Shoppers Stop wins Merit 1 at VM & RD Awards

Failing to connect: redefining the telecoms retail experience

5 interesting innovations in retail banking

A closer look at Balabala’s fashion-forward brand refresh

Is your brand a painkiller, vitamin or candy?

Redefining luxury in a new era of brand experience

Creativity is the new consistency

Experiences We Love... At Home