Expertise
We build engaging brands through strategy & transformation, branding & communications, brand environments and digital experience.
How we can help
Briefing, workshops & brand engagement
Brief writing and stakeholder engagement with collaborative workshops, interviews, brand safaris and tailored, visionary presentations.
Research & insights
Primary and secondary research to define target audiences and their needs, as well as in-sector and out-of-sector insights and inspiration.
Brand strategy
Defining the purpose, vision, values and positioning of the brand, and opportunities for growth.
Customer experience strategy
Defining an actionable strategy, vision and principles to inspire, guide and accelerate the design process.
Ideas
Defining new, customer-facing ideas to create a brand experience that inspires, serves and drives sales.
How we can help
Identity
Strategy and design for visual identity concepts and systems, through to 360 guidelines, and brand books to inspire and guide employees and engage customers.
Storytelling
Strategy and design for compelling and connected brand narratives, from storytelling and tone of voice, to messaging throughout the total experience.
Communications
Brand communications for physical and digital touchpoints, including wayfinding, signage, point of sale and messaging.
Packaging & brand collateral
Creation of packaging concepts and brand collateral as integrated assets of the total brand experience.
Campaigns & art direction
Campaign planning, concepts, art direction and creation.
How we can help
Omnichannel journeys
Mapping existing and future customer journeys across physical and digital channels, identifying pain points and opportunities to drive awareness, engagement, advocacy and growth.
Interaction design
Informative, inspirational and shareable stories told through interactive installations, and virtual reality.
User experience & interface design
Inspiring and intuitive digital experiences and interfaces for mobile, web and the physical environment.
Content & social media
Strategy and design for editorial content, motion graphics and social media.
Data & analytics
Data capture and analytics on behaviour and brand performance to enhance the experience and drive engagement and sales.
Brand Environments
We design engaging spaces that meet the needs of the new consumer and forward-thinking brands.
How we can help
Retail design
Definition and creation of brand and retail concepts across sectors to create mass-appeal, engagement and sales.
Brand spaces & workspace
Experiential brand homes, immersive showrooms and engaging workspaces.
Format development
Format strategies and development of retail and service spaces from boutique to big box.
Pop-ups & activation
Brand showcasing, experiential pop-ups and in-store activations that raise awareness, maximise engagement and drive traffic to other channels and formats.
Leisure & hospitality
Creating vibrant communities and feel-good experiences by transforming spaces and brands with things to do, not just things to buy.