A Leading Retail Experience Agency

Experiences We Love - June 2020

Inspired by our #CreativityWins campaign, this month's roundup of experiences we love includes masked bar staff at Mr Fogg's, 30-second soap from Lush, a creative queuing initiative from Asda and a new format store from Sézan...

By Dalziel & Pow

Posted 30. 06. 2020

Awards

Johnnie Walker Madrid announced as Shop! Awards Global Winner

The flagship concept has been selected for special recognition following its Gold Award status at last years awards.

By Dalziel & Pow

Posted 25. 06. 2020

Opinion

Why does socially distanced queuing have to be boring?

If we could wave a magic wand, how would we transform the queuing experience for the better? #CreativityWins

By Jess Jones

Posted 25. 06. 2020

Awards

Timberland Carnaby Street wins Shop! Award

The purpose-led flagship is the third award-winning concept that we have worked on with the brand.

By Dalziel & Pow

Posted 25. 06. 2020

Awards

Boots shortlisted for Design Week award

Our 'Store of the Future' concept is up for Best Retail Interior.

By Dalziel & Pow

Posted 22. 06. 2020

Opinion

Failing to connect: redefining the telecoms retail experience

In a world where customers are increasingly loyal to product brands over networks, what’s required is a total brand approach and transformation of the customer experience.

By Luke Weston

Posted 01. 06. 2020

Opinion

5 interesting innovations in retail banking

Banks are discovering new, meaningful ways to serve and engage customers - here are five key trends we've spotted that are revolutionising the banking experience.

By Jess Jones

Posted 29. 05. 2020

Press

A closer look at Balabala’s fashion-forward brand refresh

Balabala’s new brand identity positions them as a truly fashion-forward childrenswear brand, appealing to both millennial parents and style-conscious kids.

By Dalziel & Pow

Posted 20. 05. 2020

Opinion

Is your brand a painkiller, vitamin or candy?

Answering this simple question is key to prescribing the most effective antidote to meet your customers' needs and ensure the longevity of your business.

By Michelle Bower

Posted 12. 05. 2020

Opinion

Redefining luxury in a new era of brand experience

It’s time to tear up the luxury rulebook and redefine outdated experience codes for a new generation who value 'being' over buying.

By Luke Weston

Posted 11. 05. 2020

Opinion

Creativity is the new consistency

In the second piece from our Perspective series, Development Director Alastair Kean explains why it's not enough to be creatively consistent - brands now need to be consistently creative in order to thrive.

By Alastair Kean

Posted 05. 05. 2020

Opinion

Experiences We Love... At Home

This month, we've switched up the format to celebrate the helpful, meaningful and inspiring experiences we love from the safety of our own homes.

By Jess Jones

Posted 29. 04. 2020

Opinion

Creative placemaking: 4 steps to create developments for the new era

The placemaking process needs turning on its head. Creative Strategist, Sophia Williams, lays out how we see it at D&P.

By Sophia Williams

Posted 28. 04. 2020

Awards

Virgin Media workspace shortlisted for The Drum Design Awards

The workplace design project is a finalist in the Experiential Design category.

By Dalziel & Pow

Posted 28. 04. 2020

Opinion

How to elevate your customer's banking experience

Wondering how to add value to take your brand from a seeming utility to a helpful, meaningful and inspirational service? D&P Strategy Director, Paul West, reveals how.

By Paul West

Posted 23. 04. 2020

Opinion

Brands giving back in an era of uncertainty

We find ourselves in a strange and worrying time. But there are brands out there who are spreading some joy by rethinking the role they can play in people's lives and finding new ways to connect.

By Jess Jones

Posted 09. 04. 2020

Opinion

7 ways that reimagining your workplace experience will transform your business

As work-life balance becomes a priority for many employees, expectations of the workplace have risen. Design Director Richard Bennett explores how brands can use their workspace to boost their brand experience.

By Richard Bennett

Posted 03. 04. 2020

Press

Balabala unveils our new identity and store concept

Our playful total brand concept is a bold statement for the popular childrenswear brand and will be rolled out across China.

By Dalziel & Pow

Posted 01. 04. 2020

Opinion

Experiences We Love - Creative Responses to COVID-19

Every month, we like to share work from around the world that inspires us. However, with COVID-19 impacting people and brands worldwide, we’ve switched up the format a bit this month. We’re still reporting on great experienc...

By Annabelle Mayor

Posted 25. 03. 2020

Press

Napapijri reveals the first of its new concept stores in Dubai

The forward-thinking concept is designed to be adaptable, with contrasting elements adding interest to the space.

By Dalziel & Pow

Posted 16. 03. 2020

Opinion

The beauty sector is focussing on personalisation technology

Personalised skincare routines and custom makeup may become the new normal.

By Celine Bacconi

Posted 04. 03. 2020

Opinion

Experiences We Love - February 2020

This month's roundup of work we love from around the world includes an in-store chapel, Louis Vuitton's new Osaka flagship, Mulberry's Fashion Week festivities and a wellness pop-up from Primark.

By Annabelle Mayor

Posted 27. 02. 2020