Thoughts on department store futures

We discuss our thoughts on the future of the department store and how design led experiences can enhance peoples perceptions.

By Dalziel & Pow

Posted 03. 05. 2013

OPINION_ThoughtsOn_Department_Stores_01

Welcome to the first in a series of thought pieces, where we share our insights into global design issues.

Related Stories

Experiences We Love - June 2020

Inspired by our #CreativityWins campaign, this month's roundup of experiences we love includes masked bar staff at Mr Fogg's, 30-second soap from Lush, a creative queuing initiative from Asda and a new format store from Sézan...

By Dalziel & Pow

Posted 30. 06. 2020

Why does socially distanced queuing have to be boring?

If we could wave a magic wand, how would we transform the queuing experience for the better? #CreativityWins

Posted 25. 06. 2020

Failing to connect: redefining the telecoms retail experience

In a world where customers are increasingly loyal to product brands over networks, what’s required is a total brand approach and transformation of the customer experience.

Posted 01. 06. 2020

5 interesting innovations in retail banking

Banks are discovering new, meaningful ways to serve and engage customers - here are five key trends we've spotted that are revolutionising the banking experience.

Posted 29. 05. 2020

Is your brand a painkiller, vitamin or candy?

Answering this simple question is key to prescribing the most effective antidote to meet your customers' needs and ensure the longevity of your business.

By Michelle Bower

Posted 12. 05. 2020

Redefining luxury in a new era of brand experience

It’s time to tear up the luxury rulebook and redefine outdated experience codes for a new generation who value 'being' over buying.

Posted 11. 05. 2020

Creativity is the new consistency

In the second piece from our Perspective series, Development Director Alastair Kean explains why it's not enough to be creatively consistent - brands now need to be consistently creative in order to thrive.

By Alastair Kean

Posted 05. 05. 2020

Experiences We Love... At Home

This month, we've switched up the format to celebrate the helpful, meaningful and inspiring experiences we love from the safety of our own homes.

Posted 29. 04. 2020