We visited the new Chanel London Studio store in Spitalfields. We spoke to some of staff there who told us the whole store is purely dedicated to experiences, and not sales. You can go in for beauty workshops and consultations. They even offer free bespoke beauty services, from ‘Complexion Perfection’ to ‘Trend Report Make Up’, but these need to be booked in advance.
Mixed media was used to display product, including video layered with colour palettes, allowing the product to live within a moodboard.
The workshop space sat at the back of the store. Each station had a fixed iPad for tutorials, mirrors and beauty tools.
The first ever SXSW London took over Shoreditch this month, offering a wealth of inspiration and insights across tech, business and culture. We share our thinking into how it can return even bigger and better for 2026.
