The Shop at Bluebird

A playground of wonders

The Shop at Bluebird
What we did:
Research & Insights, Customer Experience Strategy, Communications Design, Retail Design, Format Strategy
Drapers, EuroShop & more

The Challenge

The Shop at Bluebird was originally an iconic destination on the King’s Road. With its curated selection of clothing and lifestyle products, it was a real treasure trove for fashionistas. However, after 12 years in Chelsea, the brand decided it was time to move to a bigger home - the historic Carriage Hall on Floral Street, Covent Garden. The Shop at Bluebird wanted its new store to make an impact on the neighbourhood and capture the attention of a new set of discerning luxury shoppers, while at the same time staying true to its whimsical, expressive and eclectic spirit.

The Shop at Bluebird interior

The Solution

The 15,000 sqft flagship embodies the best of the brand’s personality. Visitors to The Shop at Bluebird are met with a sense of wonder and anticipation as they walk through the door. The space has been designed to gradually reveal its theatrical interior and Instagrammable moments to wow customers. A carefully selected edit of artwork, design, premium fashion and beauty unfolds across this 19th century coach house, with the potential for a rooftop terrace restaurant in the future.

Bringing the outside in

At the heart of the store is a glass-topped atrium surrounded by three galleried floors. Flooded with natural light, it brings an open-air courtyard feel inside and lush greenery adds to the fresh feel. It also functions as a social space for sharing, learning, promoting and all things Bluebird.

A shining statement

The show-stopping centrepiece of the atrium is a bespoke icosahedron installation of 20 mirrored faces from which light beautifully rebounds.

Flexible space

The store is able to adapt for brand takeovers, fashion shows and other events thanks to a smart pulley system of suspended rails.

Honouring heritage

The design is respectful of the Carriage House’s Grade II-listed architecture and blends heritage with modernity. Original features such as the beautiful wooden beams and brickwork are highlighted. Equestrian details and carriage wheel motifs have been added as a nod to the space’s previous life as a coach house.

Creative spirit

Art has always been a core part of The Shop at Bluebird, so we infused it throughout the new space. A wall of artworks curated by William Ling of the Fashion Illustration Gallery can be found on the first floor while stairwell treatments pay homage to different artists on each level.

All in the details

A kaleidoscope of coloured paint drips down the walls surrounding the lifts and puddles out onto the timber flooring, adding an extra touch of creative flair to the retail experience.

The Shop at Bluebird shopfront


Shop! Design Awards 2019
Silver Award in the Softline Speciality Store 7,501-25,000 sqft category
EuroShop RetailDesign Awards 2019
Retail Design category winner
design:retail Spectrum Awards 2019
Speciality Softlines category winner
Drapers Awards 2018
Best Store Design under 50,000 sq ft category winner
Retail Design Institute
Class of 2018

What our client says

The Shop at Bluebird has long been a hub of creativity, and in our new Carriage Hall home, we’ll be bringing our unexpected fashion, art, and beauty finds to a truly unique store setting.” Claire Miles
Head of The Shop at Bluebird

Let's make something great together. Contact us to start the ball rolling.

Get in touch today:

5–8 Hardwick Street

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