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In 2017 we were enlisted by Shoppers Drug Mart to create an uplifting standout store experience – bringing the brand’s signature ‘Live Life Well’ strategy to life in tangible moments. The 14,000 sqft store concept draws on the fondness for the brand, while evolving to meet the needs of today’s customers. Creating the ultimate feel-good destination, Shoppers Drug Mart delivers modern convenience through a range of unique services and personalised experiences.

Where, When

Newmarket, Toronto; 2017

About the client

Shoppers Drug Mart Corporation is a Canadian retail pharmacy chain based in Toronto, Ontario. It has over 1,000 stores operating under the names Shoppers Drug Mart in nine provinces and two territories, and Pharmaprix in Quebec.

A bit more detail

With over 1,000 stores across Canada, in some of the most remote locations, Shoppers Drug Mart is a hub for the local community – from the welcoming pharmacy that acts as mini doctor's surgery, offering services such as flu vaccines, to community-based events held in store. Anchor destinations within the store include beauty, pharmacy, optical and a fresh take on everyday essentials, which are elevated by surprising communications and moments.


Beauty cements the new vision – customers are greeted by a friendly face at the welcome desk, and can experience services which help to simplify the often overwhelming world of beauty, such as 'get the look' and the interactive digital Tool Wall. Open 24/7 the store is a go-to for customers' essential items, from popping in for a pint of milk to spending time in the skincare department. Bold and simple navigation, positive and supportive services and quick and a fast checkout help Shoppers Drug Mart customers live better every day.

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5-8 Hardwick Street London EC1R 4RG - UK

+44 (0)20 7837 7117

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