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Store we love – Beauty

This month we’ve been exploring London’s beauty scene – visiting the stores and testing brands at the forefront of new beauty experiences.

Editorial beauty – Fabled by Marie Claire

Down on Tottenham Court Road, Fabled by Marie Claire was a firm favourite – featuring editorial layouts making it easy to shop, and takeaway cards with instructions to recreate the beauty look at home. The store has a fashion-forward feel, with white brick walls, neon rope and digital displays. Digital features included RFID scanning to find out more product info, tablets to find out different steps to create a look, and a large-format touch screen to see product reviews.

What we love:

It’s interesting to see a magazine moving into physical retail, introducing brands and their stories in a unique format. The editorial experience is mirrored online, seamlessly bridging the gap between on- and offline retail.

Driving a beauty community – Estée Edit

Based on London’s Carnaby Street, Estée Edit is designed to appeal to the millennial consumer, with a community feel demonstrated by its wall of Polaroids, called the Selfie Wall. Creating London’s ‘Estée tribe’, customers have the option to take a photograph and upload their post-makeover selfies to social channels and a user-generated content wall, which is integrated with the brand’s marketing. Weekly events offering hot tips and advice are hosted in the store, make it a destination for this beauty tribe.

What we love:

We love how Estée Lauder is embracing consumer self-expression through user-generated conversations. It’s a great way for the brand to create a community, content and a new fan base. This part of the reinvention of the Estée Lauder, and a way for them to become more connected with their customers. 

Trend-led displays – 3ina

3ina in Covent Garden (pronounced ‘mina’) is an exciting new beauty concept, where products go from concept to store in four months, as opposed to the usual three-year cycle. We saw the store as a flexible canvas for the fast cycle of new products on offer. 3ina’s displays can quickly update to react to new trends ensuring the brand is years ahead of its competitors.

What we love:

How this innovative brand is so nimble to the wants, desires and demands of the consumer. It’s an evolving canvas – there’s always something new for the Snapchat generation’s short attention span, making it a must-visit for every shopping trip.

Virtual makeup – WAH Nails 

WAH Nails’ tech-fuelled nail bar based in Soho is its Salon of the Future. Customers can personalise their nails via augmented reality, with the ability to try on numerous styles before committing to their finish. This enables them to explore the brand’s limitless offering, making it the destination for those with a desire for full control on over customisation. All you need to do is don the VR headset, select the polish and design, then either send straight to print or to the in-store nail artists. There’s also a cocktail bar to complement the experience.

What we love:

We love WAH, as it’s a brand not willing to conform and always looking to innovate for a more exclusive, creative, unique and fun experience. This store is the ultimate place for self-expression, hanging out and creating an individual look for the all-important bragging rights!

“From product curation to new format creation, brands that celebrate customer creativity and participation, while delivering convenience and inspiration at the same time, will be the thriving brands of tomorrow.” (WAH certainly does that!)

Paul West, Strategy Director at Dalziel & Pow: ‘What makes an engaging brand?’


5-8 Hardwick Street London EC1R 4RG - UK

+44 (0)20 7837 7117
 

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